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player1393825
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September 2013
Small World can't access In-App Purchase Fri, 20 September 2013 00:13
I'm running the latest build of Small World 2 on an iPad 4 with iOS 7. There's a problem with your In-App Purchase support.

If I click on the Be Not Afraid button, the gear spins for 5 seconds, then stops. Nothing else happens. In other words, it doesn't come up with a prompt to buy anything.

If I click on the Restore purchases button, I get a prompt to log in. However, then it posts an alert that this is not a test user account. The rest of the message shows that you guys are targeting the Sandbox testing area, not the production server.

Hope this helps you track the problem down!
      
Yann
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Re:Small World can't access In-App Purchase Fri, 20 September 2013 11:01
player1393825 wrote on Fri, 20 September 2013 00:13

I'm running the latest build of Small World 2 on an iPad 4 with iOS 7. There's a problem with your In-App Purchase support.

If I click on the Be Not Afraid button, the gear spins for 5 seconds, then stops. Nothing else happens. In other words, it doesn't come up with a prompt to buy anything.

If I click on the Restore purchases button, I get a prompt to log in. However, then it posts an alert that this is not a test user account. The rest of the message shows that you guys are targeting the Sandbox testing area, not the production server.

Hope this helps you track the problem down!

Are you absolutely sure that you're not using a Test Account? Please double-check.
We've had lots of purchases for the past week, and I can assure you that they all happened in the production environment.

Yann
      
player1393825
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September 2013
Re:Small World can't access In-App Purchase Fri, 20 September 2013 12:21
Thanks for getting back to me. I'm definitely not signing into a test account, but the problem is on my end. Just confirmed it happens in other apps when using IAP. Sorry for pinning the blame on Small World. Wink

My iPad has never been provisioned for development. so something is screwy. Looks like I've got some debugging to do. Sad
      
player1393825
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September 2013
Re:Small World can't access In-App Purchase Fri, 20 September 2013 12:40
Just to close the loop on this, resetting the iPad's settings fixed the problem. Lots of settings to reconfigure, but I was able to buy things again in IAP.

Oddly enough, it didn't affect any other kinds of purchases on the device, just In-App Purchase.

Thanks for letting me know that things were working on your end of things.
      
Josie75
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Re:Small World can't access In-App Purchase Fri, 20 September 2013 13:52
player1393825 wrote on Fri, 20 September 2013 12:40


Oddly enough, it didn't affect any other kinds of purchases on the device, just In-App Purchase.


In iOS there's an option to disable In-App Purchases (which is handy to prevent accidental purchases from your kids or grandmother).
You can find it under Settings / General / Restrictions / In-App Purchases

      
    
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