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VerfasserThema
Urban breed
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December 2012
[Beta]No point reporting bugs Fri, 06 June 2014 00:45
There's absolutely no point in reporting bugs and issues that have been reported earlier that still show up, correct?
      
rasmussen81
DoW Content Provider
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Re:[Beta]No point reporting bugs Fri, 06 June 2014 00:49
Urban breed wrote on Thu, 05 June 2014 15:45

There's absolutely no point in reporting bugs and issues that have been reported earlier that still show up, correct?


Correct. The only time it would make sense to report a bug that was already reported would be if DoW thought they fixed it (it was the in list of fixes) but you still run into it.

But if it's been reported (by you or another player) and DoW knows about it, we don't need to double up. Having said that, if you discuss it here on the forums with the person who reported it and you think you have some important information to add, then report it with the new information. For example: someone reports that they sometimes can't see the Stats but they can't figure out what factors lead to that missing information. You and that person discuss it, and you think you have a theory of why the info is gone sometimes...report your theory! It might be the piece of information that DoW needs to nail down a tricky bug. But if it's just a repeat of someone else, there's no need.

I hope this makes sense.
      
DAC cazaron
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Re:[Beta]No point reporting bugs Sun, 08 June 2014 23:25
I think mentioning 'this happens to me too' on the forums is worth it. Community support for an idea suggests that if there's more than a small number of people with the issue, it's likely to get fixed earlier.
But as Rasmussen said, if you have any additional information, definitely add it.
      
rasmussen81
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Re:[Beta]No point reporting bugs Mon, 09 June 2014 03:26
DAC cazaron wrote on Sun, 08 June 2014 14:25

I think mentioning 'this happens to me too' on the forums is worth it. Community support for an idea suggests that if there's more than a small number of people with the issue, it's likely to get fixed earlier.
But as Rasmussen said, if you have any additional information, definitely add it.


Yep, telling each other that we see the same stuff helps us know that it's actually a problem and not just a fluke. It's always good to know we aren't crazy! Laughing
      
    
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