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thetic
Nachrichten: 64
Registriert:
March 2006
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INVALID PASSWORD
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Tue, 05 June 2012 12:55
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Logged in today and Password doesn't work anymore it says. So I changed password. Still won't work. I can sign into my account, no problem, only the online game won't let me in. I am real pissed off. Anybody else had this problem?
This system is as dumb as dumbot... I'm surprised things like this can even happen.
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rasmussen81
Nachrichten: 6111
Registriert:
July 2007
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Re:INVALID PASSWORD
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Tue, 05 June 2012 13:15
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| thetic wrote on Tue, 05 June 2012 14:55 |
Logged in today and Password doesn't work anymore it says. So I changed password. Still won't work. I can sign into my account, no problem, only the online game won't let me in. I am real pissed off. Anybody else had this problem?
This system is as dumb as dumbot... I'm surprised things like this can even happen.
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Do you have both a Steam account and a DoW account? I know that there is sometimes confusion between the two accounts.
Try to provide as much information as you can so the crew can help get to the bottom of the problem. Good luck! 
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thetic
Nachrichten: 64
Registriert:
March 2006
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thetic
Nachrichten: 64
Registriert:
March 2006
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Re:INVALID PASSWORD
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Tue, 05 June 2012 15:19
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Well doggone it! Suddenly it works again!
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rasmussen81
Nachrichten: 6111
Registriert:
July 2007
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Re:INVALID PASSWORD
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Tue, 05 June 2012 16:10
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| thetic wrote on Tue, 05 June 2012 17:19 |
Well doggone it! Suddenly it works again!
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Perfect!! It just needed a bit of time for the wheels to cool and passengers to disembark, I guess!  I'm glad you're back up and running.
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hdescavernes
Nachrichten: 731
Registriert:
October 2003
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Re:INVALID PASSWORD
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Tue, 05 June 2012 16:35
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| thetic écrit le Tue, 05 June 2012 14:58 |
so please check for my query there
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Would you look at that Jesse someone mistook you again for DoW staff they're gonna have to hire you eventually 
Thetic I'm glad your problem got solved
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thetic
Nachrichten: 64
Registriert:
March 2006
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Re:INVALID PASSWORD
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Tue, 05 June 2012 17:01
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lol no wonder the reply was so fast ! Usually I find DOW replies painfully slow!
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rasmussen81
Nachrichten: 6111
Registriert:
July 2007
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Re:INVALID PASSWORD
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Tue, 05 June 2012 18:48
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| thetic wrote on Tue, 05 June 2012 19:01 |
lol no wonder the reply was so fast ! Usually I find DOW replies painfully slow!
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I missed that comment about me looking at your query! I'm still glad the problem was fixed.
When I think about how many digital games the DoW crew have created and maintain, I'm constantly impressed with the quality of their products and the level of service they are still able to provide! I know that we would all like instant responses, but the number of people they would need to hire for that would surely drive their prices up. I'm willing to sacrifice some of my time for more of my money!
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thetic
Nachrichten: 64
Registriert:
March 2006
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Re:INVALID PASSWORD
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Tue, 05 June 2012 19:43
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Wow you sure are 200% DOW supporter!
Last time it took 3 weeks to get me a reply, by which time I had spent 5 hours fixing the problem myself!
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rasmussen81
Nachrichten: 6111
Registriert:
July 2007
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Re:INVALID PASSWORD
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Tue, 05 June 2012 19:55
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| thetic wrote on Tue, 05 June 2012 21:43 |
Wow you sure are 200% DOW supporter!
Last time it took 3 weeks to get me a reply, by which time I had spent 5 hours fixing the problem myself!
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Customer loyalty, what can I say?! 
I have to say, though, that I don't know if I would spend 5 hours trying to fix a problem with any computer game...so you're apparently a pretty big fan as well. 
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hdescavernes
Nachrichten: 731
Registriert:
October 2003
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Re:INVALID PASSWORD
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Tue, 05 June 2012 20:16
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| thetic écrit le Tue, 05 June 2012 19:43 |
Wow you sure are 200% DOW supporter!
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Same here. Awesome games, dedicated customer service (albeit not the fastest one but I share Rasmussen's feelings), wonderful community.
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