FAQ / Customer Service / Support

Small World 2.5 Beta - Bug Reporting

Thank you for testing the Beta version of Small World 2.5. We thank you for your help in making Small World 2.5 a better game!

Before reporting a bug, make sure it was not already discussed on the Small World forum.

In your bug description, please be as precise as possible. Provide a step-by-step procedure that reproduces the problem. A screenshot will always be very useful.

Indicate the version of the software. It is indicated in the upper left corner of the Main Menu.

Note that we won't answer all reports, so don't feel bad if you don't hear back from us. But be assured that we do read carefully all messages and process them.

Steam Version (PC)

If you are using the Steam version, make sure you provide the "log file" of the game. This is a file that is created by the game and will give us details about your system configuration, what happened under the hood, etc. Note that no personal information is recorded in this file.

To locate this file on your PC:

  • In Steam, go to your Games Library, select Small World 2 and right-click on it to bring up the "Properties" panel.
  • From the "Local Files" tab, click on the "Browse Local Files..." button. This will open the Small World 2 folder.
  • Dig into the folders by going to : Small World 2 \ SWExecutable.app \ Contents \ Win32
  • The log file is called "SW2Executable.log". Zip it and send it to us, with a description of your problem, using the form below.

Steam Version (Mac and Linux)

The SW2Executable.log is located next to the application:

  • In Steam, go to your Games Library, select Small World 2 and right-click on it to bring up the "Properties" panel.
  • From the "Local Files" tab, click on the "Browse Local Files..." button. This will open the Small World 2 folder.
  • The log file is called "SW2Executable.log". Zip it and send it to us, with a description of your problem, using the form below.

Be aware that the Linux version is still very experimental, so be as thorough as possible in describing your operating system. At minimum, send us a copy of a uname -a output.

Other Versions (iPad, Android)

Make sure you give us the exact reference of your device, as well as the version of the operating system.

Bug Submission Form

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