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iBlinked
Junior Member
Cadet

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Posts: 3
Registered:
August 2009
Facebook and desktop application Wed, 30 September 2009 07:45
Razz

Instead of creating a new account manually I have linked to my Facebook account and created one automatically. I then changed my profile login name. However..

I must be missing the obvious though because I can not use my profile login name and Facebook password (?) to login through the desktop application to play online. Connecting through Facebook works great but the desktop application returns an error that the account name and password do not match.

So.... what am I missing?

Thank you!
      
Caboose
Senior Member
First Lieutenant

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Posts: 1597
Registered:
May 2004
Re:Facebook and desktop application Wed, 30 September 2009 18:03
Thought I had the same issue but the server was down..could that been the case for you?

[Updated on: Wed, 30 September 2009 20:03]

      
iBlinked
Junior Member
Cadet

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Posts: 3
Registered:
August 2009
Re:Facebook and desktop application Wed, 30 September 2009 20:42
Ahhhh... that would make sense. I will try.

Edit:

Things I can do:
Connect through Facebook to DOW Online.

Things I can't do:
Login directly on the DOW site
Login through the desktop application
Change the password on my account. Odd, but I don't know what the current one is. When I created an account using Facebook I assumed that the password would be the same; it isn't.

Do you have to merge an account created through Facebook with an account created directly through DOW?

Fixed
I created second account through DOW, logged into FB account, merged it to second account, selecting the email address and password from second account, reset merged accounts password and voila... an easy solution. Laughing

FB seems to be connected and I can now log into the desktop and website directly.

[Updated on: Wed, 30 September 2009 21:49]

      
Yann
-= Crew =-
KS Backer - Skeleton

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Posts: 2351
Registered:
October 2002
Re:Facebook and desktop application Mon, 05 October 2009 14:47
We don't get any password from Facebook when a Facebook user creates a DoW account using the one-click sign-up. We don't get your e-mail either, so we cannot e-mail you your password. All this is privacy requirements from Facebook, and it is normal.

When we realized that you still needed a password for using the desktop app, we made a small change: at sign-up, we also send your account information as a private message. So click on the blinking letter icon in the upper right corner, next to your name, and you will get your password.

For people who had the problem before we implemented this, you may contact us and we will send you a password. Go to this form:

http://www.daysofwonder.com/en/contact/sublevel/?entry_id=8

Have fun!

Yann
      
    
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