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reddogfive
Junior Member
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February 2007
Does a Lost Connection in Solo Game Equal A Lost Game Mon, 13 June 2011 02:28
I have had a lost connection in 2 or 3 games in my free trial and I had to start a new game(s).

My cable connection has been upgraded recently and I was wondering (before I purchase gold) if this is a "normal" occurrence?

Is there some way to get my game back that I was playing or recoup the lost gold?

Cheers!

      
rasmussen81
DoW Content Provider
Designer's Oath

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July 2007
Re:Does a Lost Connection in Solo Game Equal A Lost Game Mon, 13 June 2011 03:46
reddogfive wrote on Mon, 13 June 2011 04:28

I have had a lost connection in 2 or 3 games in my free trial and I had to start a new game(s).

My cable connection has been upgraded recently and I was wondering (before I purchase gold) if this is a "normal" occurrence?

Is there some way to get my game back that I was playing or recoup the lost gold?

Cheers!




There's no way to get your game back, but any time a game is dropped for technical reasons, your Gold is refunded 15 minutes later if you couldn't enter the game to finish the battle.

See you on the battle field! Cool
      
Red2112
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May 2011
Re:Does a Lost Connection in Solo Game Equal A Lost Game Sun, 19 June 2011 14:05
rasmussen81 wrote on Mon, 13 June 2011 03:46

reddogfive wrote on Mon, 13 June 2011 04:28

I have had a lost connection in 2 or 3 games in my free trial and I had to start a new game(s).

My cable connection has been upgraded recently and I was wondering (before I purchase gold) if this is a "normal" occurrence?

Is there some way to get my game back that I was playing or recoup the lost gold?

Cheers!




There's no way to get your game back, but any time a game is dropped for technical reasons, your Gold is refunded 15 minutes later if you couldn't enter the game to finish the battle.

See you on the battle field! Cool


Hi,

Well, sorry to say but I lost connection 3 times and never got back the Gold after a 15min wait and my internet connection works just fine. This is for paid gold, not the free sign-up gold. Yes, bug report sent.

Care,
Red
      
reddogfive
Junior Member
Cadet

Posts: 5
Registered:
February 2007
Re:Does a Lost Connection in Solo Game Equal A Lost Game Sun, 19 June 2011 14:12
I thought so too. I just had the same thing happen and no chance for me resume the game, 15 minutes later gold lost...

      
Yann
-= Crew =-
KS Backer - Skeleton

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October 2002
Re:Does a Lost Connection in Solo Game Equal A Lost Game Mon, 20 June 2011 13:59
Careful, do not confuse Solo Games and Multiplayer games.

Interrupted Solo games cannot be resumed, but will be refunded. Reddogfive: I checked your records, and the 3 disconnected Solo games you played were all refunded.

If you disconnect from a Multiplayer game, a robot will take your place, so that your opponent can continue the game. You will be proposed to resume the game upon reconnection. Make sure you do so. If you don't, your opponent will finish the game without you, and no refund will be issued in that case. Red2112, this is probably what happened to you, since I do not see any recent Solo game in your records.

If you were not offered to resume the game, then it's a bug that you should report.

Yann
      
Red2112
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May 2011
Re:Does a Lost Connection in Solo Game Equal A Lost Game Mon, 20 June 2011 22:32
Thank you Yann for your responce.

What I will try next time (multiplayer) is to go back to the main M44 Online menu and jump back to the lobby.

What I was doing up to now was just wait in the lobby to see if I was brought back to the game. From what I read on another post, if you go back to the main menu and go back to the lobby, then you have a chance to finish the game. At least thats how the poster got back into the game.

I will try it tonight.

Thanks again Yann Cool

Care,
Red

[Updated on: Mon, 20 June 2011 22:33]

      
reddogfive
Junior Member
Cadet

Posts: 5
Registered:
February 2007
Re:Does a Lost Connection in Solo Game Equal A Lost Game Tue, 21 June 2011 15:50
Ok thanks Yan!

I just jumped into the next solo game so I guess I didn't stick around long enough to the see the refund.

Apologies.

Reddog
      
    
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