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player1083994
Junior Member

Posts: 1
Registered:
June 2012
  IPad download problem Wed, 20 June 2012 22:39
Good day,

I've been enjoying TTR on my ipad2 and decided to download the extra packs but only retrieve the following error-code:

The product information for "Swiss Map" could not be retrieved.
[DOWExpansion Manager, -1]

I need some help to see if this is a fixable problem, anyone experienced with this?

thanks in advance
      
Brondahl
Junior Member

Posts: 2
Registered:
August 2012
Re:IPad download problem Thu, 02 August 2012 09:58
I'm having the exact same issue, and it applies to all maps.
I'm on an iPad (i.e. iPad 1), with iOS 5.1, and running v.1.3.3 of TTR

OP, did you find a solution?

I'd really appreciate a workaround for this as I primarily play 2 player, so it would be great to have a gop with the Swiss map.


Many Thanks,
Brondahl

PS. Thanks for an awesome game!
      
Brondahl
Junior Member

Posts: 2
Registered:
August 2012
  Re:IPad download problem Thu, 02 August 2012 10:20
Hi there,

Spent some further time looking for other sownload issues on the forum and discovered a solution:

Hard reset the ipad.

An indicator that this had worked was that the price of the expansion now appeared on the bottom right hand corner of the page where it offers the "Buy" Button.

I hope this helps someone in the future. Smile

Brondahl.
      
Gerald
-= Crew =-
Bring Boys Back Home

Posts: 160
Registered:
March 2010
Re:IPad download problem Thu, 02 August 2012 17:30
In case of purchase problems:

1. Verify your internet connection is working.
2. Make sure in-app purchases are not disabled: go to your device's settings, in the section General/Restrictions, and verify the corresponding switch has the proper state.
3. Sign out from iTunes: go to your device's settings, Store section, and sign out.
4. Reboot your device by turning it off and on again.
5. Try again to purchase the expansion.

If it still does not work, uninstall the app, and directly reinstall it from the App Store, and perform again the steps from 1 to 5.
      
blaskIam
Junior Member

Posts: 3
Registered:
September 2012
Re:IPad download problem Mon, 17 September 2012 17:06
I have same problem, I already tried hard reset but nothing happened!
      
blaskIam
Junior Member

Posts: 3
Registered:
September 2012
Re:IPad download problem Mon, 17 September 2012 17:07
I have same problem, I already tried hard reset but nothing happened!
      
    
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