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Mr Bean
Senior Member

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May 2006
not able to access Ticket to Ride Tue, 08 October 2013 15:13
Since yesterday and continuing till now lots of people - if not all ? - are unable to access the game itself. I can see my profile and the forums, but if I try to go to the "Play" page I get a HTTP 500 error.

A workaround was found:

more people reported such a problem, and I have it as well. Try starting with a page from your browser history. E.g. something like http://www.daysofwonder.com/tickettoride/en/playtt ..

but surely that's not the way it's meant to be.

According to http://status.daysofwonder.com/ everything is okay, but clearly it's not.

      
A_Canadian_eh
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Total Victory

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December 2005
Re:not able to access Ticket to Ride Tue, 08 October 2013 16:44
Ditto everything Mr. Bean says above.....kind of annoying in middle of Nations Cup
      
CIA dizz
Senior Member
T2R FEUd Cup 2010 Winner

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January 2006
Re:not able to access Ticket to Ride Tue, 08 October 2013 16:54
Same for me. The link Bean included in his post is the only way I can get into the lobby to play. Still get a server error from the 'play' button. The link gets me in but the page is strangely formatted with a bunch of DOW links to different maps. Very annoying but I'll hope it holds for tonight as I have an NC match at 20:00 CET. PLEASE get it fixed, DOW!
      
Sysyphus - Pommard
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Re:not able to access Ticket to Ride Tue, 08 October 2013 17:12
Well anybody who uses the web version is stuck on that server error.

8 matches of NC tonight... If you could have a word about what's going on, that would helpful...
      
Vballman20 MAD
Senior Member

Posts: 170
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January 2007
Re:not able to access Ticket to Ride Tue, 08 October 2013 18:34
Beca posted this link and it worked for me. However, I have the same problem.

same problem here. I managed to work around it by selecting an entry in my browser chronic that contained the link to an old game:
e.g. http://www.daysofwonder.com/tickettoride/de/playtt/?&ran d=701940363


See if that helps
      
AAA_dea1
Senior Member
T2R Nation Cup 2007 Winner

Posts: 2001
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September 2005
Re:not able to access Ticket to Ride Tue, 08 October 2013 21:13
@DOW:
Is this a bug or a feature?

Rumours say there is the intention to force everyone to steam.
Please tell us, that is not true!

thx
      
thesteamwistle
Member

Posts: 62
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August 2006
Re:not able to access Ticket to Ride Tue, 08 October 2013 22:58
Same problem for me, the work around suggested above works but clearly this can't be.

What is going on?

      
R/U/S/H
Junior Member

Posts: 9
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February 2006
Re:not able to access Ticket to Ride Wed, 09 October 2013 00:45
I'm having the same problem described by Bean, the difference is that everytime i try to enter the Play section, the page turns completely blank and remains that way without any message of server error or whatever. Anyway, thanks for the link, good to know there's always a solution for this kind of problems.
      
DAC cazaron
Senior Member
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May 2012
Re:not able to access Ticket to Ride Wed, 09 October 2013 02:29
This isn't an attack in any way, legitimately curious, but:

Why is playing the Steam version a problem?

I have no issues with anyone who plays Ticket to Ride, in any form, though I do wonder why some people prefer web > steam.
Any thoughts?
      
Sysyphus - Pommard
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Re:not able to access Ticket to Ride Wed, 09 October 2013 03:06
Because on the web version, all the information crucial to the game are gathered in one little box. You don't have to check at different places to look up the number of cards in hand/number of trains left/points of your opponent(s).

Plus, you can barely see the colors played by your opp on grey tracks, which is crucial for competitive play.

And lastly, when the opponent picks card open, card is flying over the board to fast to see what that is. Again, crucial information in a competitive game.

Plus, I personnally think interface is a bit cheesy with the characters. I like the austere web version better, which goes to the essential = game play.

But really disappointed with the communication here. Why no answer, no explanation, not even rasmussen ? What's the use of the forum ?

[Updated on: Wed, 09 October 2013 04:28]

      
GenuineFauxFarm
Senior Member

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February 2009
Re:not able to access Ticket to Ride Wed, 09 October 2013 04:24
I hope DoW gives some answers and gets this going again.

It looks incredibly bad, from a business perspective, to have a website with a prominent link on the banner of their webpage that fails to work.

It is also a bad idea (if this is their intent) to try to drive people to a different platform in this fashion. If you have a reason to change the platform, then you communicate those reasons and deal with the discussion that might follow.

While we didn't pay great amounts of money, we did all pay to have access to these games. If there is an issue with cash flow failing to be sufficient to support this online system, then they should ask us to pay a small fee to stay online each year.

IN short - if anyone in DoW reads the forums anymore - it would be good to give us some idea as to what is going on.

You want to sell more of your new maps? Hey, I bet many of these people own nearly every map you've published. Don't alienate them now.

Rob
GFF
      
Yann
-= Crew =-
KS Backer - Skeleton

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October 2002
Re:not able to access Ticket to Ride Wed, 09 October 2013 10:32
Hello everyone,

A small change somewhere else broke the Play page (my fault).

It's fixed now.

We apologize for the inconvenience and thank you for your patience.

Have fun with the Web game!

Yann
      
DAC cazaron
Senior Member
Aspirante

Posts: 223
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May 2012
Re:not able to access Ticket to Ride Wed, 09 October 2013 11:56
Sysyphus - Pommard wrote on Tue, 08 October 2013 21:06

Because on the web version, all the information crucial to the game are gathered in one little box. You don't have to check at different places to look up the number of cards in hand/number of trains left/points of your opponent(s).

Plus, you can barely see the colors played by your opp on grey tracks, which is crucial for competitive play.

And lastly, when the opponent picks card open, card is flying over the board to fast to see what that is. Again, crucial information in a competitive game.

Plus, I personnally think interface is a bit cheesy with the characters. I like the austere web version better, which goes to the essential = game play.


Okay, awesome, thanks for your response. I feel like I understand the preference better now.
      
GenuineFauxFarm
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Re:not able to access Ticket to Ride Wed, 09 October 2013 13:54
Thank you!

We appreciate it.

Rob
GFF
      
CIA dizz
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T2R FEUd Cup 2010 Winner

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Re:not able to access Ticket to Ride Wed, 09 October 2013 15:16
YAY! Works like a charm again. Thanks, Yann! Smile
      
A_Canadian_eh
Member
Total Victory

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December 2005
Re:not able to access Ticket to Ride Wed, 09 October 2013 16:53
Thank you for the fix!
      
    
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