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robins80
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Problem with downloadable game Wed, 08 April 2009 18:28
I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?
      
Brice
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Re:Problem with downloadable game Wed, 08 April 2009 18:33
robins80 wrote on Wed, 08 April 2009 18:28

I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?


This usually comes from a missing open-gl drivers.
Install updated graphics drivers for your computer.
      
robins80
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Re:Problem with downloadable game Wed, 08 April 2009 22:17
Brice wrote on Wed, 08 April 2009 12:33

robins80 wrote on Wed, 08 April 2009 18:28

I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?


This usually comes from a missing open-gl drivers.
Install updated graphics drivers for your computer.


Dumb question time. Vista tells me that the drivers for my nVidia GeForce 8200M G are up to date. Are there separate open gl drivers somewhere I need to download? If so, where is a good place to find them?
      
*player495858
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Re:Problem with downloadable game Thu, 09 April 2009 21:17
I also have a problem with the downloadable game - it doesn't work! I' ve downloaded it 2 days ago, installed it, but when I try to play it, nothing happens. The images seem ok, I can see others joining the game (I've tried both the solo and the online versions), I am able to chat with them, join/create a game, but I can't play. I can only see the back of the cards and tickets. And also there's no sound.
I don't understand what's wrong.
      
Brice
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Re:Problem with downloadable game Thu, 09 April 2009 23:36
ralucha wrote on Thu, 09 April 2009 21:17

I also have a problem with the downloadable game - it doesn't work! I' ve downloaded it 2 days ago, installed it, but when I try to play it, nothing happens. The images seem ok, I can see others joining the game (I've tried both the solo and the online versions), I am able to chat with them, join/create a game, but I can't play. I can only see the back of the cards and tickets. And also there's no sound.
I don't understand what's wrong.


Please download the latest version 1.1.1, it fixes a few issues, maybe yours.
If not, then head to our support section where I'll handle the case. Do not forget to include the output.log for diagnostics:
http://www.daysofwonder.com/en/contact/sublevel/?entry_id=70
      
jowribbit
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Re:Problem with downloadable game Mon, 13 April 2009 20:04
I have a problem with the downloadable game also. My netbook screen is 1024 x 600 or 800 x 600. The bottom part of the game doesn't work at all. The buttons and pointer don't match up. I have to ctrl alt del just to exit the game. Is there a config file I can access to fix this? Thanks
Jo
      
Brice
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Re:Problem with downloadable game Mon, 13 April 2009 23:19
jowribbit wrote on Mon, 13 April 2009 20:04

I have a problem with the downloadable game also. My netbook screen is 1024 x 600 or 800 x 600. The bottom part of the game doesn't work at all. The buttons and pointer don't match up. I have to ctrl alt del just to exit the game. Is there a config file I can access to fix this? Thanks
Jo

The minimum supported resolution is 1024x768, the game can't run with less. Maybe you could setup your netbook with a virtual screen?
      
    
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