Corinth Corinth

Forum

Suche
Forum » Ticket to Ride - the Digital Game - English » Restore Purchase (Android/kindle)
Anzeigen: Heutige Nachrichten 
  
VerfasserThema
zanysteve
Junior Member
Conductor Level 2

Fan-Seite
Nachrichten: 8
Registriert:
September 2015
  Restore Purchase (Android/kindle) Mon, 23 November 2015 03:40
Updated my Ticket to Ride on my Kindle Fire and now I do not have the expansion maps I previously purchased. I looked for restore purchases but did not see it .
Any help please? Do I have to rebuy the expansion maps ?
      
rasmussen81
DoW Content Provider
Railway Tycoon

Fan-Seite
Nachrichten: 8273
Registriert:
July 2007
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 03:46
zanysteve wrote on Sun, 22 November 2015 18:40

Updated my Ticket to Ride on my Kindle Fire and now I do not have the expansion maps I previously purchased. I looked for restore purchases but did not see it .
Any help please? Do I have to rebuy the expansion maps ?


No, all of your previously purchased maps will get a free upgrade as well. I'm afraid I'm not familiar with Kindle but you should be able to find all of the maps in the menu of the game. When you're on the main screen, follow these steps:

~ Touch "More"
~ Touch "Shop"
~ Select the maps you already owned and click "Restore Purchase"

That should work for you! Let me know if you run into trouble.
      
zanysteve
Junior Member
Conductor Level 2

Fan-Seite
Nachrichten: 8
Registriert:
September 2015
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 03:53
Tried that but no restore purchase icon/ notice bubble anywhere.

Edit:All maps but the Swiss map is restored. Still missing that Swiss map.

[Aktualisiert am: Mon, 23 November 2015 04:05]

      
rasmussen81
DoW Content Provider
Railway Tycoon

Fan-Seite
Nachrichten: 8273
Registriert:
July 2007
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 05:13
zanysteve wrote on Sun, 22 November 2015 18:53

Tried that but no restore purchase icon/ notice bubble anywhere.

Edit:All maps but the Swiss map is restored. Still missing that Swiss map.


Great! I'm glad you got most of the maps onto your device. Did you already own the Swiss map on your Kindle or did you, by chance, own it on your iPhone only through the Pocket version?
      
zanysteve
Junior Member
Conductor Level 2

Fan-Seite
Nachrichten: 8
Registriert:
September 2015
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 05:27
Had all the maps purchased on Kindle , don't own iPhone . The Asian map was purchased after the Swiss map and is there so don't know why the Swiss map isn't working.

[Aktualisiert am: Mon, 23 November 2015 05:30]

      
rasmussen81
DoW Content Provider
Railway Tycoon

Fan-Seite
Nachrichten: 8273
Registriert:
July 2007
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 07:29
zanysteve wrote on Sun, 22 November 2015 20:27

Had all the maps purchased on Kindle , don't own iPhone . The Asian map was purchased after the Swiss map and is there so don't know why the Swiss map isn't working.


That is very strange! If you bought it already, it is a free update so there seems to be a problem. If it's still not working, send us a Bug Report over here: http://www.daysofwonder.com/en/contact/digital-t2r/

We'll try to figure out what might be happening or offer a work-around. Be sure to give us all the details you can and any screenshots that you think will help.

Enjoy the other maps while we get this figured out!
      
webdany
Junior Member

Nachrichten: 6
Registriert:
November 2015
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 16:07
HI, in the kindle version the restore purchase button is missing

I have 2 devices Kindle fire 7 HD and time ago I bought all the maps

AFTER UPGRADE
in one device the maps are loaded very slowly , the last one is loaded yesterday evening
now it's all ok

in the other one device some maps are still missing, I upgrade yesterday Confused
I hope that will be uploaded soon, anyway in the Kindle version the restore purchase button is missing !


Dany

[Aktualisiert am: Mon, 23 November 2015 16:08]

      
zanysteve
Junior Member
Conductor Level 2

Fan-Seite
Nachrichten: 8
Registriert:
September 2015
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 17:11
All my previous maps did finally come in with the Swiss map being the last, it did take a few hours though.

Posting on Forum did help, as did logging in and out of the Days Of Wonder ID.And yes, there was no restore purchase icon thing for us Kindle people.
      
rasmussen81
DoW Content Provider
Railway Tycoon

Fan-Seite
Nachrichten: 8273
Registriert:
July 2007
Re:Restore Purchase (Android/kindle) Mon, 23 November 2015 18:07
Interesting. So webdany, try to log in and out of your Days of Wonder account to see if that helps speed things up. Thanks for the suggestion, Steve!
      
webdany
Junior Member

Nachrichten: 6
Registriert:
November 2015
Re:Restore Purchase (Android/kindle) Thu, 26 November 2015 17:23
Hi,
As I said earlier I've 2 devices KINDLE HD
actually one device kindle HD is ok, it has downloaded all the Maps Cool

in the other one kindle HD instead still missing map asia and the restore purchase button is missing ! (bug) Rolling Eyes

also in the kindle version the logout button is missing !!! (bug)

I can't log out my Days of Wonder account, there isn't logout button Confused


      
zanysteve
Junior Member
Conductor Level 2

Fan-Seite
Nachrichten: 8
Registriert:
September 2015
Re:Restore Purchase (Android/kindle) Thu, 26 November 2015 20:17
Make sure to login on to the app on each device, there is no logout button but the app logs you out after you leave the app.
Use your Webbrowser on your Kindle and log in ,log out, and log back in to your Days Of Wonder account.
      
webdany
Junior Member

Nachrichten: 6
Registriert:
November 2015
Re:Restore Purchase (Android/kindle) Fri, 27 November 2015 12:27
YES the app logs me out after I leave the app and when I start the app automatically log in, YES my app is login in

as you suggested I Used my Webbrowser on my Kindle and log in ,log out, and log back in to my Days Of Wonder account but nothing happened

the Asia map is still missing

Look, I'm sure that web browser Days Of Wonder account and App days of wonder account is NOT synchronized

I tried something else:

in the web browser I login another my days of wonder account "webdany" but when I start the app automatically it login another my account
that was the account I login when I bought the app, but now I I would like to change account

I have two kindle device and I would one different account for each kindle

B U T

in the kindle app the logout button don't exists !!! Shocked

please put the logout button , I would be free to change the account Confused
      
webdany
Junior Member

Nachrichten: 6
Registriert:
November 2015
Re:Restore Purchase (Android/kindle) Fri, 27 November 2015 12:49
finally my second kindle downloaded the latest map Smile Very Happy Confused

now I have another problem but this is out of topic
maybe I'll open another topic Rolling Eyes

advance only that I need the LOGOUT button to switch accounts Rolling Eyes
      
    
Vorheriges Thema:Upgrade from Humble Bundle
Nächstes Thema:Online play with friends
Gehen Sie zum Forum: