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VerfasserThema
Fictitious
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April 2016
Game crashing on Android device Sun, 30 October 2016 20:14
For around 4 to 5 days now, whenever I load a game, new or resuming, the app crashes. I have uninstalled and reinstalled 3 times and still the same . Is this known or is there a fix for this??
      
gruzawix
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August 2015
  Re:Game crashing on Android device Tue, 01 November 2016 19:33
same here!
      
Del Cabral
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August 2013
Re:Game crashing on Android device Tue, 01 November 2016 20:38
Same here!!

I already sent a email to support, but still no answer:
"In this last update, the game is crashing right after the automatic login. If I start the game with the cell phone in off-line mode (airplane), for example, everything works fine (playing with the default "Player 1"), but, when online, right after the login (I can almost see my user name), the game crashes. And I can't logout either, because it also crashes when I enter the login page.
I already uninstalled and installed the game again, but it keeps crashing."
      
Fictitious
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April 2016
Re:Game crashing on Android device Tue, 01 November 2016 20:55
Del Cabral wrote on Tue, 01 November 2016 15:38

Same here!!

I already sent a email to support, but still no answer:
"In this last update, the game is crashing right after the automatic login. If I start the game with the cell phone in off-line mode (airplane), for example, everything works fine (playing with the default "Player 1"), but, when online, right after the login (I can almost see my user name), the game crashes. And I can't logout either, because it also crashes when I enter the login page.
I already uninstalled and installed the game again, but it keeps crashing."




I sent something into support as well and waiting to hear from them still unfortunate and quite frustrating!
      
rasmussen81
DoW Content Provider
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July 2007
Re:Game crashing on Android device Wed, 02 November 2016 00:31
So sorry to hear it isn't working properly! Of course we're always trying to improve the game and we'll be looking into why this is happening right away.

If everyone who is experiencing this issue could send in a bug report, it will help the team get a full picture of what's happening and why. Please use this form: https://www.daysofwonder.com/en/contact/digital-t2r/

Thanks!
      
player1896305
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November 2015
Re:Game crashing on Android device Wed, 02 November 2016 17:14
I have the same problem.
      
Del Cabral
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August 2013
  Re:Game crashing on Android device Sun, 04 December 2016 20:39
One update, more than one month later and the problem continues!!!
      
rasmussen81
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Re:Game crashing on Android device Mon, 05 December 2016 07:14
Del Cabral wrote on Sun, 04 December 2016 11:39

One update, more than one month later and the problem continues!!!


I assume you already submitted a Bug Report using our form so the team already know about it, but if you didn't please do that ASAP with as many details as you can!

Thanks, I'll check in with the development team on my end as well.
      
Del Cabral
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Re:Game crashing on Android device Mon, 05 December 2016 10:40
Yes I did. More than one month ago, first by email and after that, by the form.
      
Del Cabral
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August 2013
Re:Game crashing on Android device Wed, 21 December 2016 15:43
Bug fixed in the latest update!!
Very Happy
      
BoopTennis
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March 2016
Re:Game crashing on Android device Thu, 22 December 2016 20:55
Del Cabral wrote on Wed, 21 December 2016 09:43

Bug fixed in the latest update!!
Very Happy


I'm still crashing. How do I get the latest update
      
trustice
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November 2016
Re:Game crashing on Android device Fri, 23 December 2016 01:21
Same for me. Started a few days ago. Before I had no problems at all. Sad
      
BoopTennis
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Re:Game crashing on Android device Fri, 23 December 2016 02:57
trustice wrote on Thu, 22 December 2016 19:21

Same for me. Started a few days ago. Before I had no problems at all. Sad


Same here. Crashes and most of the time I can't even get in at all. Just started a few days ago. I can't play at all. WHAT CHANGED??
      
Abbodarr
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October 2013
Re:Game crashing on Android device Mon, 02 January 2017 23:43
I've run into the same crash-on-startup problem. When that happens, I've found I can start the game from the Play store (find the game in the Play store and you'll have an "Open" button instead of an "Install" one).

Once I open it from the play store, I can open it directly from an icon on my device for a while, then it eventually goes back into a mode where it crashes on startup. The crashes seem to start up again when I switch to a different active user temporarily. No idea if that's a coincidence or not.

Hope this helps.
      
rasmussen81
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Re:Game crashing on Android device Tue, 03 January 2017 19:21
Abbodarr wrote on Mon, 02 January 2017 14:43

I've run into the same crash-on-startup problem. When that happens, I've found I can start the game from the Play store (find the game in the Play store and you'll have an "Open" button instead of an "Install" one).

Once I open it from the play store, I can open it directly from an icon on my device for a while, then it eventually goes back into a mode where it crashes on startup. The crashes seem to start up again when I switch to a different active user temporarily. No idea if that's a coincidence or not.

Hope this helps.


Those are good details, but the development team doesn't check here for their bug report information. Can you send these details, along with any screen shots you have and other details, through our Bug Report Form?

https://www.daysofwonder.com/en/contact/digital-t2r/

Thanks so much!
      
    
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