Ticket to Ride Germany Ticket to Ride Germany

FAQ / Customer Service / Support

You have a problem or a question about your order

Your order was shipped but you did not receive it? If you received tracking information in your shipment e-mail, make sure you check the tracking link first.

Our games are shipped from the USA, Germany and France. If you are not located in one of these countries, shipping delays may vary. Canadian customers and customers outside the EU (Switzerland, Norway, etc.) often experience delays because of local customs. So if this is your case, please allow 3 weeks shipping time, before contacting us.

For other matters, please fill-in the following form. Important: make sure you enter your Order Number so we find your order quickly:

Leave blank:
User Profile
Please, fill the email field with care as we won't be able to contact you if your email is not correctly entered
Postal Information
Problem Description*

* Mandatory fields