Digital Game Support
Step 1 - Select your Game: Ticket to Ride
FAQ / Customer Service / Support
Ticket to Ride displays "Did not shutdown correctly" error message
Most of the time when this error message is displayed, it means your computer doesn't have the required OpenGL hardware accelerated graphics drivers.
You can find the appropriate drivers on your card's manufacturer web site:
It is to be noted that Microsoft Software Update is not able to find the most up to date drivers!
For "legacy" ATI products, as ATI doesn't officially support legacy GPUs on Windows 7, you should try the Vista driver. This works on most of these cards.
As usual when dealing with driver problems in Windows, make sure you make a backup of your valuable data before performing any configuration changes. If you do not feel confortable doing this type of operation, ask the help of an expert. Please note that we cannot provide support about Windows configuration. As explained in the end-user license agreement, Days of Wonder cannot take responsibility for any configuration problems or advises.