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FAQ / Customer Service / Support

Your Web Card Access Code is refused when you sign-up or when you register a board game

This is usually the sign that you already entered your Web Card code in another Days of Wonder Online account. Or maybe you have a used game and the previous owner did it? In the latter case, we can transfer the Web Card to your account, after proper verification.

If you already created an account in the past, please use it. If you forgot your Login Name and/or your password, go to the I forgot my password page to get help.

If everything fails, send us a message using our "contact us" form. Make sure your enter your Web Card Access Code accurately. Thank you.