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robins80

Posts: 2
Registered: March 2009
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Problem with downloadable game
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Wed, 08 April 2009 18:28
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I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?
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Brice

Posts: 1924
Registered: October 2002
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Re:Problem with downloadable game
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Wed, 08 April 2009 18:33

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robins80 wrote on Wed, 08 April 2009 18:28 | I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?
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This usually comes from a missing open-gl drivers.
Install updated graphics drivers for your computer.
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robins80

Posts: 2
Registered: March 2009
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Re:Problem with downloadable game
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Wed, 08 April 2009 22:17

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Brice wrote on Wed, 08 April 2009 12:33 |
robins80 wrote on Wed, 08 April 2009 18:28 | I downloaded the ticket to ride game today and installed it. When I started it, all I get is a blank white screen. Can anyone give me an idea of what I can do to fix this?
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This usually comes from a missing open-gl drivers.
Install updated graphics drivers for your computer.
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Dumb question time. Vista tells me that the drivers for my nVidia GeForce 8200M G are up to date. Are there separate open gl drivers somewhere I need to download? If so, where is a good place to find them?
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*player495858

Posts: 1
Registered: December 2008
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Re:Problem with downloadable game
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Thu, 09 April 2009 21:17

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I also have a problem with the downloadable game - it doesn't work! I' ve downloaded it 2 days ago, installed it, but when I try to play it, nothing happens. The images seem ok, I can see others joining the game (I've tried both the solo and the online versions), I am able to chat with them, join/create a game, but I can't play. I can only see the back of the cards and tickets. And also there's no sound.
I don't understand what's wrong.
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Brice

Posts: 1924
Registered: October 2002
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Re:Problem with downloadable game
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Thu, 09 April 2009 23:36

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ralucha wrote on Thu, 09 April 2009 21:17 | I also have a problem with the downloadable game - it doesn't work! I' ve downloaded it 2 days ago, installed it, but when I try to play it, nothing happens. The images seem ok, I can see others joining the game (I've tried both the solo and the online versions), I am able to chat with them, join/create a game, but I can't play. I can only see the back of the cards and tickets. And also there's no sound.
I don't understand what's wrong.
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Please download the latest version 1.1.1, it fixes a few issues, maybe yours.
If not, then head to our support section where I'll handle the case. Do not forget to include the output.log for diagnostics:
http://www.daysofwonder.com/en/contact/sublevel/?entry_id=70
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jowribbit
Posts: 1
Registered: March 2009
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Re:Problem with downloadable game
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Mon, 13 April 2009 20:04

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I have a problem with the downloadable game also. My netbook screen is 1024 x 600 or 800 x 600. The bottom part of the game doesn't work at all. The buttons and pointer don't match up. I have to ctrl alt del just to exit the game. Is there a config file I can access to fix this? Thanks
Jo
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Brice

Posts: 1924
Registered: October 2002
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Re:Problem with downloadable game
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Mon, 13 April 2009 23:19
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jowribbit wrote on Mon, 13 April 2009 20:04 | I have a problem with the downloadable game also. My netbook screen is 1024 x 600 or 800 x 600. The bottom part of the game doesn't work at all. The buttons and pointer don't match up. I have to ctrl alt del just to exit the game. Is there a config file I can access to fix this? Thanks
Jo
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The minimum supported resolution is 1024x768, the game can't run with less. Maybe you could setup your netbook with a virtual screen?
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