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Junior Member

Posts: 5
May 2011
  Can't Play Online Wed, 29 January 2014 17:00
Hi, ever since I downloaded the latest Java Update 51, I haven't been able to play online. As soon as I hit play, it starts to load the game room and then it crashes or there is a blank screen. It crashes Firefox as well. I tried using it in both Chrome and Firefox and Java crashes every time. I re-downloaded and installed the offline version. I enabled it in both browsers and I still can't get it to work without crashing. I'm using Windows 7 starter.

I contacted technical support well over a week ago and still haven't heard back from them. Can anybody help me?
Junior Member

Posts: 15
August 2011
Re:Can't Play Online Wed, 29 January 2014 23:47
Don't know if this is what is going on for you but it affected me. Make sure you don't have older versions of Java installed, I had version 6.x installed in addition to the newest version. I uninstalled both versions, rebooted and then installed the latest version again. As I said, this was my situation and may not have anything to do with yours but it is something to check out.
Junior Member

Posts: 3
March 2017
Re:Can't Play Online Fri, 28 July 2017 06:08
I Can't Play Online Too.
Thank for info.
-= Crew =-

User Pages
Posts: 41
August 2016
Re:Can't Play Online Wed, 02 August 2017 15:24

Please contact our support team via this link, they will help you : https://asmodee.helpshift.com/a/asmodee-net/

Thanks !
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