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Schfifty5
Junior Member

Posts: 2
Registered:
March 2017
Register your boardgame Mon, 06 March 2017 19:24
I recently purchased Ticket to Ride and I would like to register the game. When I try to register it online, the form requests a 16 digit code but the one that is printed on my instructions is 17 digits long (the last set of numbers is 5 digits).

How can I register my game?
      
player2400110
Junior Member

Posts: 6
Registered:
February 2017
Re:Register your boardgame Tue, 07 March 2017 13:14
Subscribe. I have the same problem... Sad
      
Penesmana
Junior Member

Posts: 6
Registered:
March 2017
Re:Register your boardgame Mon, 27 March 2017 22:33
Hello. I have the same problem Shocked , I need help. Thank you in advance Rolling Eyes
      
Marveric
Junior Member

Posts: 2
Registered:
April 2017
Re:Register your boardgame Sat, 01 April 2017 11:57
I have the same problem. Thanks for the help.

Sbobet
      
ginger3384
Junior Member

Posts: 1
Registered:
March 2017
Re:Register your boardgame Sat, 01 April 2017 14:31
I have the same problem. Thanks to anyone who can help.

[Updated on: Sat, 01 April 2017 14:32]

      
Schfifty5
Junior Member

Posts: 2
Registered:
March 2017
Re:Register your boardgame Tue, 04 April 2017 03:10
Finally got a reply from customer service. They let me know that the code had to be manually entered by the company. I asked the rep to add a reply here, but that hasn't happened. I guess if you have this problem you will have to reach out individually.
      
Venceta
Junior Member

Posts: 4
Registered:
April 2017
Re:Register your boardgame Wed, 12 April 2017 23:30
Thanks for the info, just was looking for a solution for this problem
      
Alexiane
-= Crew =-

User Pages
Posts: 53
Registered:
August 2016
Re:Register your boardgame Thu, 13 April 2017 17:21
Hi all,

If you have this problem, please contact us by the way of this link : https://www.daysofwonder.com/en/contact/webcard/?tab=account

Thanks !

      
Charles348
Junior Member

Posts: 1
Registered:
June 2017
Re:Register your boardgame Wed, 21 June 2017 09:51
I came across the same issue.

[Updated on: Wed, 13 September 2017 03:51]

      
bpdougherty1965
Junior Member

Posts: 1
Registered:
June 2017
Re:Register your boardgame Wed, 28 June 2017 22:11
I contacted customer service about registering my new Ticket to Ride game. His reply:

"Dear Brian Dougherty,

Thank you for your request.

If you have bought a board game, the code that you find behind the instructions does not give you a free access to the online game. It only allows you to keep your account update in our website.

Have a nice day,

Best Regards,

Manon Stang-Doc
Customer Service
Days of Wonder
Play different."


I'm so confused.
      
rasmussen81
DoW Content Provider
Railway Tycoon

User Pages
Posts: 8084
Registered:
July 2007
Re:Register your boardgame Fri, 30 June 2017 04:22
player2584285 wrote on Wed, 28 June 2017 13:11

I contacted customer service about registering my new Ticket to Ride game. His reply:

"Dear Brian Dougherty,

Thank you for your request.

If you have bought a board game, the code that you find behind the instructions does not give you a free access to the online game. It only allows you to keep your account update in our website.

Have a nice day,

Best Regards,

Manon Stang-Doc
Customer Service
Days of Wonder
Play different."


I'm so confused.


What are you confused about? Maybe we can help if there's something else you were expecting from a registered game.
      
Jodegamic
Junior Member

Posts: 4
Registered:
July 2017
Re:Register your boardgame Wed, 12 July 2017 13:50
Thanks, the help desk helped me solve the problem, a very useful link)
      
Jodegamic
Junior Member

Posts: 4
Registered:
July 2017
Re:Register your boardgame Wed, 12 July 2017 13:51
Thanks, the help desk helped me solve the problem, a very useful link)
      
chappuis
Junior Member

Posts: 3
Registered:
March 2017
Re:Register your boardgame Fri, 28 July 2017 05:54
Thank you me solve the problem. Smile
GCLUB

[Updated on: Fri, 28 July 2017 05:56]

      
Maggie the reader
Junior Member

Posts: 4
Registered:
September 2017
Re:Register your boardgame Mon, 25 September 2017 20:46
Mine had only16 I would suggest to put the first 16 numbers in
      
    
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