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Forums » Discussion - English » Complete lack of support, no Steam key for Mac App Store as promised. Asking now for total refund.
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Wal
Member

Posts: 38
Registered:
November 2016
Complete lack of support, no Steam key for Mac App Store as promised. Asking now for total refund. Sat, 17 December 2016 03:50
I bought Mac version in the App store, version 2.2.5 up to date then in july/august 2016. After that. I bought all extensions. It worked wonderfully in August 2016 on local networks with iOS and Android tablets.
Then in september I was astonished that on Mac App store it became some kind of abandonware while it evolved on tablets with new extensions. The software was in fact still under development by DoW for the Mac but under Steam DRM. DoW promised they are going to give for free some kind of steam keys for those who bought the software from Mac App Store. They gave some kind of complicated way to do it. They asked people to play all their extensions Online and merge their Online account with a Steam signed account. I've done all the mentioned steps with no result.

So, THIS IS A LIE. There are no steam keys. Not only this doesn't work but DoW seems to ignore any of my mails or act as if they misunderstood what I asked for (I'm just asking for the free Steam keys and I have all the emails from Apple regarding them if needed). So the people who bought the Mac App Store version are simply stolen by DoW.
They have bought a deprecated software ! And nothing informs you, until you dig into those forums. Even then, DoW make you believe there is a way but there is none. Furthermore if you ever go and buy again the Steam version for the Mac, all the same software with new DRM, and with the same extensions, plus the new ones, you may finish with an unstable software wrongly installed, as some people mentioned.

Sorry for my english, I'm french. Anything I post on the french forum seems to be avoided by DoW team, or misinterpreted. Maybe they just lack people who speak french...

Of course, if DOW has no legal way to provide support for a software they just sold one month before, way under their legal European and french laws, they are ought to refund it.

[Updated on: Sat, 17 December 2016 04:02]

      
Wal
Member

Posts: 38
Registered:
November 2016
  Re:Complete lack of support, no Steam key for Mac App Store as promised. Asking now for total refund Tue, 27 December 2016 20:52
Well, I'm happy now.
Mac OSX version 2.4.0 all of a sudden update on App Store at the end of december.
However, this is kind of weird since it's supposedly an unsupported, "it's over, move to Steam and get your free tickets..." version
Bought the new add ons Pennsylvania + Germany minutes after update.
Cool

What is this Germany map ? Haven't seen it on sale. There was that Marklin version a friend owns...
I was expecting a Rails Sails TTR Map, or a Uk revised Map (less points for the long line). We use to play UK without the long railroad.
      
walidd
Junior Member

Posts: 7
Registered:
October 2020
Re:Complete lack of support, no Steam key for Mac App Store as promised. Asking now for total refund Tue, 10 November 2020 12:29
Mac OSX version 2.4.0 all of a sudden update on App Store at the end of december.






192.168.100.1 192.168.1.1 jpg to pdf

[Updated on: Wed, 11 November 2020 11:47]

      
    
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