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Jeeps4girls
Junior Member

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Posts: 1
Registered:
July 2015
Unable to buy UK digital Sun, 19 November 2017 00:07
I want to buy the UK version however when I hit the buy button it doesn't do anything. I do not show that I need any further updates. I am on Kindle Fire platform.
Thank you for any help I can get.
M
      
reverendvader
Senior Member
Cadet

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Registered:
November 2005
Re:Unable to buy UK digital Sun, 19 November 2017 17:34
I am also experiencing the same issue. I want to buy the expansion on my Kindle. Can't! Help us out here, DoW! Smile (Help us help you.)

I can second what the above user describes... the "Buy" button has no effect on my Kindle OR my Fire phone.

[Updated on: Tue, 21 November 2017 02:12]

      
reverendvader
Senior Member
Cadet

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November 2005
Re:Unable to buy UK digital Tue, 21 November 2017 02:15
Update:

I was able to purchase the expansion on my Fire Stick. Consequently, it is now available to me on my Kindle.

(This may give you a clue as to the nature of the bug on the Kindle, but doesn't help anyone who doesn't own a Fire Stick or Fire TV box...)
      
Alexiane
-= Crew =-

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Posts: 109
Registered:
August 2016
Re:Unable to buy UK digital Tue, 28 November 2017 11:33
Hello,

Please contact our customer service: https://asmodee.helpshift.com/a/ticket-to-ride/

They will help you.

Have a nice day !
      
    
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