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AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

A game that have run out of time is not disappearing!	Fri, 21 February 2014 18:20

My opponent's turn time (48 hours) has run out, but the game is still there! The time indicator goes not backwards now, like it usually does, but onward, only with the minus: -15 minutes, -16 minutes and so on... Can anybody please explain to me what is happening? https://onedrive.live.com/redir?resid=550EB277611FADDA!154&a mp;a mp;a mp;a mp;authkey=!AAU7FNZOxy7afGk&v=3&ithint=photo%2c.jpg [Mis à jour le: Fri, 21 February 2014 20:36] [Reporter ce message au modérateur]

DAC cazaron

Messages: 223
Enregistré(e) en :
May 2012

Re:A game that have run out of time is not disappearing!	Fri, 21 February 2014 21:51

Probably just the game getting confused about ending the game, but... can I redeem those 15 minutes? I'd like an extra 15. [Reporter ce message au modérateur]

AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

Re:A game that have run out of time is not disappearing!	Fri, 21 February 2014 22:05

It goes on like this! Now it says that -4 hours are remaining! https://onedrive.live.com/redir?resid=550EB277611FADDA!155&a mp;a mp;authkey=!ANwsW1pEKpX1ZfA&v=3&ithint=photo%2c.jpg [Mis à jour le: Fri, 21 February 2014 22:06] [Reporter ce message au modérateur]

AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

Re:A game that have run out of time is not disappearing!	Fri, 21 February 2014 22:26

In fact it is not the game that I am worrying about! I hope that everything is ok with josieloup, my Small World buddy from Canada. It was her who inititiated the game and she had never run out of time before. So I am praying that she is alright and nothing bad has happened. I hope that it can be an online glitch, perhaps she has taken her turn, but I cannot see it due to some problems on the server. [Mis à jour le: Fri, 21 February 2014 22:28] [Reporter ce message au modérateur]

DAC cazaron

Messages: 223
Enregistré(e) en :
May 2012

Re:A game that have run out of time is not disappearing!

Fri, 21 February 2014 22:38

AngryMarine wrote on Sat, 22 February 2014 08:26

In fact it is not the game that I am worrying about! I hope that everything is ok with josieloup, my Small World buddy from Canada. It was her who inititiated the game and she had never run out of time before. So I am praying that she is alright and nothing bad has happened. I hope that it can be an online glitch, perhaps she has taken her turn, but I cannot see it due to some problems on the server.

Well, I'll join you in hoping she's okay.

[Reporter ce message au modérateur]

AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

Re:A game that have run out of time is not disappearing!

Fri, 21 February 2014 22:45

Quote:

Well, I'll join you in hoping she's okay.

Thank you very much for your replies and support, I appreciate it!

[Reporter ce message au modérateur]

eric

Messages: 3187
Enregistré(e) en :
October 2002

Re:A game that have run out of time is not disappearing!	Sun, 23 February 2014 18:33

Definitively sounds like a possible server glitch on our end. We'll look into it. [Reporter ce message au modérateur]

AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

Re:A game that have run out of time is not disappearing!	Sun, 23 February 2014 18:57

Thanks a lot, Eric! By the way, josieloup has taken her turn, she seems to be alright. [Reporter ce message au modérateur]

Erik Uitdebroeck

Messages: 1241
Enregistré(e) en :
December 2006

Re:A game that have run out of time is not disappearing!	Mon, 24 February 2014 19:54

Good to hear. [Reporter ce message au modérateur]

eric

Messages: 3187
Enregistré(e) en :
October 2002

Re:A game that have run out of time is not disappearing!	Mon, 24 February 2014 21:20

So here's what happened, straight from our server engineer: This is a design limitation (well a bug) of our current system when the server restarts. We don't keep the elapsed time when the server stops, so when the server restarts (we did an upgrade last Friday morning) all current turns reset as if they just started. So a player might have more time to play than a regular turn. He will see if I can fix this issue before the next restart. [Reporter ce message au modérateur]

AngryMarine

Messages: 320
Enregistré(e) en :
January 2012

Re:A game that have run out of time is not disappearing!	Tue, 25 February 2014 00:42

Interesting:) So, once again, thank you very much, Eric, for making things clear. And I thank everyone who has left their comments. [Reporter ce message au modérateur]

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