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hicbart
Junior Member

Messages: 1
Enregistré(e) en :
February 2016
Online error Fri, 25 March 2016 00:13
Since this mornings I have been unable to connect or log onto the online version using my iPad version. When I select the Online tab I get a window with no error message in it but a "Ok" button at the bottom of the window. I can see the online screen behind the window but it's greyed out and the only thing I can select is "ok" on the window and it bounces back to the robot game screen. I've also gone into "more" and then setting and tried logging out and back into the game centre. I was able to log out but when I try to log back in I get the same empty window with the "Ok" again which when selected bounces me back to robot game screen.

I was able to play online games last night but today I can't. Could an admin or someone who has experienced a similar problem and solved it take a look and hopefully steer me in the right direction.

Thanks
      
Sweedee
Junior Member

Messages: 1
Enregistré(e) en :
December 2015
Re:Online error Fri, 25 March 2016 01:19
I am having the same problem
      
Miriam65
Junior Member

Messages: 1
Enregistré(e) en :
October 2011
Re:Online error Fri, 25 March 2016 11:33
Same here!

      
alpa2200
Junior Member
Cadet

Pages Perso
Messages: 1
Enregistré(e) en :
August 2015
Re:Online error Fri, 25 March 2016 13:37
I have same problem problem
      
rasmussen81
DoW Content Provider
Que d'eau, que d'eau

Pages Perso
Messages: 8491
Enregistré(e) en :
July 2007
Re:Online error Fri, 25 March 2016 18:19
We just pushed out a new update, so it's possible your devices didn't download the update properly. If you would please try to update your games to make sure you're on version 2.0.15!

If you're still experiencing trouble, you can try to uninstall the game and then load it back on to force the update.

Finally, if nothing else works, please make sure you submit a bug report using this form: http://www.daysofwonder.com/en/contact/digital-t2r/ Give us as many details as you can so that we can recreate the problem and then the team will be able to see what's going on and get it fixed.

Thanks and let me know if you need other help!
      
player2002584
Junior Member

Messages: 1
Enregistré(e) en :
March 2016
Re:Online error Sat, 26 March 2016 21:58
Same prob here on sat the 26th
      
rasmussen81
DoW Content Provider
Que d'eau, que d'eau

Pages Perso
Messages: 8491
Enregistré(e) en :
July 2007
Re:Online error Sun, 27 March 2016 05:18
player2002584 wrote on Sat, 26 March 2016 13:58

Same prob here on sat the 26th



Are you running version 2.0.15?
      
Wolfie914
Junior Member

Messages: 2
Enregistré(e) en :
July 2014
Re:Online error Sun, 27 March 2016 21:31
How do I get that update or how do I get it to install?
      
rasmussen81
DoW Content Provider
Que d'eau, que d'eau

Pages Perso
Messages: 8491
Enregistré(e) en :
July 2007
Re:Online error Mon, 28 March 2016 06:29
Wolfie914 wrote on Sun, 27 March 2016 12:31

How do I get that update or how do I get it to install?



Hopefully it update automatically for you, but if not I would have to know what system you're using. Are you on an iOS device, an Android device, on Steam, or on another device entirely?

You can check the bottom right corner of the main screen to see which version you're running right now.
      
Wolfie914
Junior Member

Messages: 2
Enregistré(e) en :
July 2014
Re:Online error Mon, 28 March 2016 06:31
I'm running an Android and for some reason it's not updating on its own.
      
rasmussen81
DoW Content Provider
Que d'eau, que d'eau

Pages Perso
Messages: 8491
Enregistré(e) en :
July 2007
Re:Online error Mon, 28 March 2016 06:56
Wolfie914 wrote on Sun, 27 March 2016 21:31

I'm running an Android and for some reason it's not updating on its own.


It happens sometimes. See if this will get you going in the right direction: http://www.androidcentral.com/updating-apps-through-google-p lay

Let me know if this doesn't help and I can maybe offer some other suggestions. Smile
      
    
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