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Ka1adin
Junior Member

Messages: 26
Enregistré(e) en :
October 2013
Royal Bonus and Android Tue, 16 June 2020 16:34
I just had a quick question regarding the Royal Bonus and Android. I like that if I have the item on Steam (or Android) it will have the expansion available on the other. Great feature. In the past, If I opened the game and tried to play where I didn't have an internet connection, I found that I could not play the expansions. That was always a frustration of mine. I was ok if I opened the game first and then lost connection, I could play the expansion.

Anyway... my question is about purchasing the app via the Google Play Store vs Steam. I have purchased every expansion on Google Play. This last one (for Royal Bonus) came from steam. I found that if I don't have an internet connection on my tablet, my option to play the expansion that I got from Steam (Royal Bonus) is not available. I have to be connected. Here is a screenshot:
https://photos.app.goo.gl/NVUwdsMG3qnBhakE9

I get checking that people have it, but is there a way to remember so that I don't have to keep an internet connection. I sometimes go out of town to places that don't have a connection (or it is great on a long flight) and like to play the AI. I don't mind buying it on Android if that will allow me to play while not connected to the internet. But, I don't want to buy it and find that it is always locked when I am not online either.
      
EricB
-= Crew =-
Major

Pages Perso
Messages: 141
Enregistré(e) en :
November 2002
Re:Royal Bonus and Android Thu, 18 June 2020 07:58
That is not supposed to happen. The app should remember that you own the expansion once you have been online and connected to your Asmodee.net account once. You should be able to play it after that, even when you are offline. So it looks like a bug. We will investigate that.

Thanks for the heads up.
      
LivinItUp
Junior Member
Cadet

Messages: 13
Enregistré(e) en :
July 2009
Re:Royal Bonus and Android Thu, 18 June 2020 20:30
I'm having a similar issue. I previously owned the Royal Bonus DLC on iOS when the app was called Small World 2. Since the update to v.3, I no longer own it, and restoring purchases has no effect.

Thanks!
      
millsyboy
Junior Member
KS Backer - Orc

Pages Perso
Messages: 15
Enregistré(e) en :
July 2004
Re:Royal Bonus and Android Sat, 20 June 2020 09:08
I have also lost the Royal Bonus on iPad with v3. It used to recognise me as a Kickstarter backer and doesn’t anymore.
      
ORDOS
Junior Member

Pages Perso
Messages: 1
Enregistré(e) en :
August 2010
Re:Royal Bonus and Android Tue, 23 June 2020 01:55
I too lost my Royal Bonus Expansion. The funny thing is I am in the middle of game with Fire ball Igors and I can't select royal bonus on my android or steam account anymore. Sad
      
LivinItUp
Junior Member
Cadet

Messages: 13
Enregistré(e) en :
July 2009
Re:Royal Bonus and Android Fri, 26 June 2020 17:15
LivinItUp wrote on Thu, 18 June 2020 14:30

I'm having a similar issue. I previously owned the Royal Bonus DLC on iOS when the app was called Small World 2. Since the update to v.3, I no longer own it, and restoring purchases has no effect.

Thanks!

Note that this issue has not been resolved in today's release of v3.0.2. Is this issue being worked on?
      
AngryMarine
Senior Member
Khaaaan !

Pages Perso
Messages: 323
Enregistré(e) en :
January 2012
Re:Royal Bonus and Android Tue, 30 June 2020 12:36
Quote:

I have also lost the Royal Bonus on iPad with v3. It used to recognise me as a Kickstarter backer and doesn’t anymore


The same issue. Reported it to the support, no reply so far.

[Mis à jour le: Tue, 30 June 2020 12:44]

      
millsyboy
Junior Member
KS Backer - Orc

Pages Perso
Messages: 15
Enregistré(e) en :
July 2004
Re:Royal Bonus and Android Sat, 04 July 2020 03:31
I’ve got it back now. Smile
      
LivinItUp
Junior Member
Cadet

Messages: 13
Enregistré(e) en :
July 2009
Re:Royal Bonus and Android Sat, 04 July 2020 18:28
millsyboy wrote on Fri, 03 July 2020 21:31

I’ve got it back now. Smile


Still nothing for me on iOS. Tapping Restore Purchases does nothing, Royal Bonus remains disabled, and tapping the Royal Bonus IAP causes iOS to prompt me for purchase.
      
AngryMarine
Senior Member
Khaaaan !

Pages Perso
Messages: 323
Enregistré(e) en :
January 2012
Re:Royal Bonus and Android Sat, 04 July 2020 18:31
The new version has not yet been approved by the App Store (at least in my country), we have to wait.
      
The_Eight_Elements
Junior Member
KS Backer - Skeleton

Messages: 8
Enregistré(e) en :
September 2012
Re:Royal Bonus and Android Tue, 04 August 2020 03:50
I also no longer have access to Royal Bonus on both Steam and Android (am a Kickstarter Backer). I have emailed support@asmodee.mail.helpshift.com but have recieved no response. Please help.
      
The_Eight_Elements
Junior Member
KS Backer - Skeleton

Messages: 8
Enregistré(e) en :
September 2012
Re:Royal Bonus and Android Wed, 05 August 2020 07:01
The_Eight_Elements wrote on Tue, 04 August 2020 13:50

I also no longer have access to Royal Bonus on both Steam and Android (am a Kickstarter Backer). I have emailed support@asmodee.mail.helpshift.com but have recieved no response. Please help.


It's fixed now. Thanks!
      
    
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