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player3312788
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Messages: 2
Enregistré(e) en :
May 2018
  Registration issues Wed, 20 January 2021 10:45
.... Hello. Happy New Year to you!

.... I have a strange issue with the registration of games.

.... I have three standalone games. They are different Russian versions of the Ticket to Ride: basic (USA), Europe, Nordic Countries. These games have manuals with attached registration codes. I was able to input the codes into my account.

.... The link https://www.daysofwonder.com/en/myaccount shows one game only: the basic one (USA). It doesn’t say it is Russian.
.... The link https://account.asmodee.net/en/profile/boardgames shows three games. But it shows two basic ones (USA), the Nordic Countries one, and no Europe ones. And it doesn’t say they are Russian.
.... So here is a question regarding the validity of them.

.... Also I have three addons: USA 1910, Europa 1912 (Russian), Map Collection 5 (United Kingdom + Pennsylvania). I didn’t find registration codes in them, thus I wasn’t able to register them. Is this correct? (Forums here say addons have no codes, so I suppose it is correct. But there are no clear help entries about the topic.)

.... The official help desk (https://asmodee.helpshift.com/a/asmodee-net) can not receive messages, so I ask here. Is the official help desk down?
      
rasmussen81
DoW Content Provider
Que d'eau, que d'eau

Pages Perso
Messages: 8471
Enregistré(e) en :
July 2007
Re:Registration issues Wed, 20 January 2021 16:55
The expansions don't have registration codes, so you don't need to be looking for those. The other games should show up in your game collection unless you bought them second-hand and the previous owner already registered the games for their own accounts.

However, the reason to register your physical games it only to keep track of your collection here on the Days of Wonder site. It doesn't give you any other benefit, so I wouldn't worry about it too much.

Enjoy your games and take care!
      
player3312788
Junior Member

Messages: 2
Enregistré(e) en :
May 2018
Re:Registration issues Wed, 20 January 2021 18:12
.... Thank you for answers.

.... The games are new, they were bought from official resellers. So, no problem here.
.... Well, there is something wrong in this process of keeping track of the games. Otherwise I wouldn’t ask. But, no problem here too.
      
    
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