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Yann
-= Crew =-
Chef de train, Niveau 2

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October 2002
  INTERRUPTION OF SERVICE ON MONDAY 3/27 Mon, 27 March 2006 18:38
WARNING WARNING

Our datacenter is scheduling a switch back to the main powerlines later today around 20:00 French/German time (1:00 PM EST) this Monday 3/27.

So we are forced to shut down our own servers a bit before that time, to make sure that the switch will happen without damages.

We apologize for the inconvenience, and thank you in advance for your understanding.

[Mis à jour le: Tue, 28 March 2006 00:30]

      
Yann
-= Crew =-
Chef de train, Niveau 2

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October 2002
END OF INTERRUPTION OF SERVICE Tue, 28 March 2006 00:30
Dear Players:

It took more time than planned for the datacenter to finish the first phase of their repairs, but they finally completed them at a bit before midnight French/German time (5:00 PM EST) this Monday 3/27.

So we restarted our servers and resumed normal operations.

Please note that the whole datacenter is still running on their backup generators (i.e. everything still runs on gas...). They should be connected back to the powergrid tomorrow Tuesday at around 20:00. It is likely that we will have to go through another shut-down / restart cycle around that time. We will keep you posted.

If you are interested, you should know that this unfortunate event made the headlines in France today. The datacenter company (RedBus) is one of the largest in Europe (it is a UK company). They are a "hoster of hosters". Dozen of ISPs, computer companies, telecom companies, etc. uses their facilities, hosting thousands of web sites. It is evaluated that about 30% of the French web sites were affected by this (trivial) problem. There were even reactions at the government level. Many computer systems experienced data loss, disks corruptions - some even lost entire disks. We were lucky and well equiped enough to avoid such fatal problems.

Nevertheless, we will keep monitoring the situation very closely, and take all necessary actions to preserve the valuable data of our players, such as games history, etc. Unfortunately, this may mean some more "safety down-times" during the critical phases of the RebBus repairs. We will try our best to minimize the inconvenience.

So again, we apologize and thank you for your understanding. We would also like to thank those among you who supported us during these dark hours - you know who you are Wink It is not over yet, but we are in much better shape that yesterday!

The DoW Tech Team (getting some rest now Sleep )
      
thadd
Senior Member
Vainqueur Nation Cup AdR 2008

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December 2004
Re:END OF INTERRUPTION OF SERVICE Tue, 28 March 2006 02:27
Courage... and sleep well!
      
    
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