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Kromka
Posts: 13
Registered: March 2006
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numquam retro

Posts: 86
Registered: May 2010
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Re:Game hang up
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Wed, 24 November 2010 20:31

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Same to me.
Played two games with the new beta.11 against another player. Both games hang up.
hope, this would not decrease honour...
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labalbi

Posts: 209
Registered: September 2006
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Re:Game hang up
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Wed, 24 November 2010 20:31

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Game hang up with me and PFC Jokull at Arracourt too. He made 7 x 4 score , but when the game finished I was given only 2 medals !!!He scores 6.
I hope this bugs will be fixed ASAP hehe ...
a hug...
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Randwulf

Posts: 1355
Registered: March 2005
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Re:Game hang up
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Wed, 24 November 2010 20:33

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Tried to play two games with the roommate this morning and both games hung on the new beta11...
sent reports...
will try again.
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Yann

Posts: 2150
Registered: October 2002
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Re:Game hang up
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Wed, 24 November 2010 20:37

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Were you double-clicking on a target to attack it?
This may cause some problems and stuck the application. See my advise in the release notes.
Please confirm that this is what's happening.
Thx
Yann
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Kromka
Posts: 13
Registered: March 2006
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Randwulf

Posts: 1355
Registered: March 2005
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Re:Game hang up
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Wed, 24 November 2010 21:24

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on both of ours, first was Peggy, he moved to attack, selected to fire, and the hex was lit red but no dice, no nothing.
second was sword beach, sent you the log file on that one.
no end button in the battle box????
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LetItLoose
Posts: 17
Registered: August 2010
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Re:Game hang up
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Wed, 24 November 2010 21:39

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same thing happened to me against numquam retro on toulon. i don't think i did any double clicking. but the game hung with no "end" button in the battle box.
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numquam retro

Posts: 86
Registered: May 2010
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Re:Game hang up
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Wed, 24 November 2010 21:43

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Happend again against LetItLoose in Toulon.
@yann: no double clicking the whole game.
just send logfile and bug report.
Thanks in advance
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Gottoman

Posts: 6
Registered: July 2006
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Re:Game hang up
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Thu, 25 November 2010 04:34

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Same here, happend three times in two games I played, once my opponent forze in the atack and he had to drop, then I froze tryign to finish the game alone, then I played another game and I froze during an attack.
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Nightrain

Posts: 424
Registered: October 2008
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Re:Game hang up
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Thu, 25 November 2010 04:39

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would like to know, do you have to download the 100mb of beta11 to upgrade the version ? because when i run the game with the previous version, it didn't ask me to auto-upgrade
thx
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Oros

Posts: 75
Registered: August 2007
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Re:Game hang up
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Thu, 25 November 2010 05:37

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It seems that the game will update itself when you restart it.
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eric

Posts: 3004
Registered: October 2002
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Re:Game hang up
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Thu, 25 November 2010 06:03

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| Steve Nightrain wrote on Wed, 24 November 2010 19:39 | would like to know, do you have to download the 100mb of beta11 to upgrade the version ? because when i run the game with the previous version, it didn't ask me to auto-upgrade
thx
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Yes, you must download this file and install it to upgrade. When you launch the game, after you've logged in and seen the second progression back, you will see a screen that reads New Version Available! at the top and presents you with two buttons: One titled Skip the other titled Install. Click on this one, it will launch the updater, download the update (about 80MB) and ask you to confirm you want to install it.
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sam1812

Posts: 1908
Registered: August 2006
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Re:Game hang up
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Thu, 25 November 2010 07:21

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The same glitch happened to me in two consecutive games, against different opponents. (Error reports, logfiles, and screen prints sent.)
By exiting and re-entering the game three or four times, I was able to get the game to continue playing, but (1) I lost all my remaining attacks for that turn, (2) it became my opponent's turn immediately, and (3) the computer apparently resetour scores to 0-0, because it didn't register a victory until a player scored the requisite number of medals after the introduction. (This is similar to the condition that allowed Kramka's game to go to 12 medals.)
This is affecting the outcome of people's games.
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Brice

Posts: 1916
Registered: October 2002
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Re:Game hang up
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Thu, 25 November 2010 07:53

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| Kromka wrote on Wed, 24 November 2010 20:16 | At the time when I pick up a unit to shoot and leave it without scoring a game can get the hang ...
Nothing can be done ...
Just leave the game
and i win scenario for 6 Star when a get 9 star...
and picture from another game when hang up

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I think you're encountering a known issue (I have not yet analyzed the numerous reports you sent us).
There is a workaround that makes sure you can finish a game:
never select an attacking unit while the explosion or medal animation is playing on the screen
This bug will be fixed in the next beta version.
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Brice

Posts: 1916
Registered: October 2002
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Re:Game hang up
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Thu, 25 November 2010 08:12

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| Brice wrote on Thu, 25 November 2010 07:53 |
| Kromka wrote on Wed, 24 November 2010 20:16 | At the time when I pick up a unit to shoot and leave it without scoring a game can get the hang ...
Nothing can be done ...
Just leave the game
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I think you're encountering a known issue (I have not yet analyzed the numerous reports you sent us).
There is a workaround that makes sure you can finish a game:
never select an attacking unit while the explosion or medal animation is playing on the screen
This bug will be fixed in the next beta version.
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Also, this bug is related to how fast you click on the next attack after the previous one. If you play a little bit more slowly (ie wait a little bit between attacks), do not rush, take the time to think then it will highly decrease the odds for this bug to trigger.
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pomakli

Posts: 204
Registered: August 2007
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Re:Game hang up
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Thu, 25 November 2010 08:22

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| Yann schrieb am Thu, 25 November 2010 01:07 | Were you double-clicking on a target to attack it?
This may cause some problems and stuck the application. See my advise in the release notes.
Please confirm that this is what's happening.
Thx
Yann
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Yes!
3 times, 3 games canceled!
6 gold lost!
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rasmussen81

Posts: 6064
Registered: July 2007
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Nightrain

Posts: 424
Registered: October 2008
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Re:Game hang up
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Thu, 25 November 2010 08:47

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i've upgraded to v11 and looks like it's still unstable, i've tried 4 games and all of them freezes up when it comes to battle.
Red blinking without any button to even skip the battle and therefore I was forced to leave the game and it cost me my honor.
So, while this issue is addressed, I'm downgrading again to v10 and please restore my honor, thanks 
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pomakli

Posts: 204
Registered: August 2007
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Re:Game hang up
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Thu, 25 November 2010 09:36

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| rasmussen81 schrieb am Thu, 25 November 2010 12:56 |
People don't seem to be listening...if your game crashes, your Gold Ingots are refunded after 15 minutes! You aren't losing GI for these crashes, just your time and good cards.
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SORRY!
You are right!
I deserved this!
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rasmussen81

Posts: 6064
Registered: July 2007
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Re:Game hang up
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Thu, 25 November 2010 09:44

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| pomakli wrote on Thu, 25 November 2010 12:36 |
| rasmussen81 schrieb am Thu, 25 November 2010 12:56 |
People don't seem to be listening...if your game crashes, your Gold Ingots are refunded after 15 minutes! You aren't losing GI for these crashes, just your time and good cards.
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SORRY!
You are right!
I deserved this!
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No worries! I'm glad you got your money back...see you on the battle field!
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Oros

Posts: 75
Registered: August 2007
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Re:Game hang up
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Thu, 25 November 2010 11:00

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Hmm, I hang up almost 10 games with same problem recently.
No matter I Drag and Draw, beta10/11 or doing anything.
I feel it crash more often than before.
When my unit Attacking, I know it will be sure to stuck, the first or the last, whatever.
Maybe it happened because I play "Arracount" and "St.Vith" the most....??
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Nightrain

Posts: 424
Registered: October 2008
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Re:Game hang up
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Thu, 25 November 2010 11:15

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in Beta10, i guess if you click-and-drag, there's nothing wrong with the game, but if you double-click, than the problem can occured, but you can still skip the battle
in Beta11, i just experienced 4 locked-up games, the Battle freezed with no buttons to skip at all, therefore you only have 1 option, which is to leave the game. And i didn't even click-and-drag nor double-click, but after playing the card it happened.
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Brice

Posts: 1916
Registered: October 2002
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Re:Game hang up
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Thu, 25 November 2010 14:18
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We just released the beta12 hotfix that should put an end to this middle game hang up.
Make sure to update!
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